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TroubleshootingSomeone else changed this document

Why does it say something changed while I was working on it?

Whether you were editing an invoice, a credit note, a bank transaction, a pipeline stage, or a delivery note, you got a message saying the record changed while you were working on it. This isn’t a bug, and it doesn’t mean anything is wrong: VegaERP is protecting you from you and someone else, or you in two windows at once, overwriting each other without either side even knowing. The fix is the same everywhere: refresh and try again.

What the screen says

Invoices

Ta račun ni več osnutek. Medtem je bil izdan, preklican ali izbrisan. Osvežite ga in preverite stanje, preden ga znova pošljete. (“This invoice is no longer a draft. It was issued, cancelled or deleted while you were sending it. Reload it and check its current state before sending again.”)

Ta račun se je med urejanjem spremenil, zato spremembe niso bile shranjene. Osvežite ga in poskusite znova. (“This invoice changed while you were editing it, so your changes were not saved. Reload it and try again.”)

Račun je bil izdan, medtem ko ste ga brisali, zato ga ni več mogoče izbrisati. Ponovno naložite stran. Izdan račun se stornira z dobropisom. (“This invoice was issued while you were deleting it, so it can no longer be deleted. Reload it. An issued invoice is reversed with a credit note, storno.”)

Ta račun se je med vnosom plačila spremenil, zato plačilo ni bilo knjiženo. Osvežite račun in poskusite znova. (“This invoice changed while you were recording the payment, so the payment was not booked. Reload the invoice and try again.”)

Ta račun je bil med izvajanjem paketa plačan, preklican ali izbrisan, zato ga tukaj ni bilo mogoče preklicati. (“This invoice was paid, cancelled or deleted while the batch was running, so it could not be cancelled here.”)

Ta predračun je bil že pretvorjen ali preklican z drugo zahtevo. Osvežite ga in poglejte, v kateri račun je bil pretvorjen. Dvojna pretvorba bi ustvarila dva računa za isto dobavo. (“This predračun was already converted or cancelled by another request. Reload it to see the invoice it became. Converting twice would create two real invoices for one supply.”)

When creating one invoice from several delivery notes at once:

Ena ali več izbranih dobavnic je bila pravkar povezana z drugim računom. Prosimo, ponovno naložite stran in poskusite znova. (“One or more of the selected delivery notes were just linked to another invoice. Please reload and try again.”)

Nekatere izbrane dobavnice med izdelavo računa niso več primerne za obračun. Osvežite in poskusite znova. (“Some of the selected delivery notes stopped being billable while the invoice was being created. Please reload and try again.”)

Nekateri povezani servisni nalogi so bili medtem zaračunani z drugo zahtevo, zato so njihove postavke že obračunane. Osvežite dobavnice in poskusite znova. (“Some of the linked service work orders were invoiced by another request, so their charges are already billed. Please reload the delivery notes and try again.”)

Credit notes

Dobropis ni najden. (“Credit note not found.”)

Dobropis je bil izdan, medtem ko ste ga brisali, zato ga ni več mogoče izbrisati. Ponovno naložite stran. Izdan dobropis je že vknjižen v vaše poslovne knjige. (“This credit note was issued while you were deleting it, so it can no longer be deleted. Reload it. An issued credit note has already been posted to your books.”)

Ta dobropis je bil z drugim dejanjem že izdan (ali izbrisan), zato ga ni mogoče izdati znova. Dvojna izdaja bi pri FURS vložila drugi storno, česar ni mogoče razveljaviti. Ponovno naložite stran, da vidite trenutno stanje. (“This credit note was already issued, or deleted, by another action, so it can’t be issued again. Issuing it twice would file a second storno with FURS, which can’t be undone. Reload it to see its current state.”)

Dobropis je bil izdan, medtem ko ste ga urejali, zato vaše spremembe niso bile shranjene. Ponovno naložite stran. Izdan dobropis je že vknjižen v vaše poslovne knjige. (“This credit note was issued while you were editing it, so your changes were not saved. Reload it. An issued credit note has already been posted to your books.”)

Banking

Ta bančna transakcija se že usklajuje. Osvežite nabiralnik in poskusite znova. (“This bank transaction is already being reconciled. Refresh the inbox and try again.”)

Sales pipeline

Vrstni red faz se je medtem spremenil. Osvežite stran in poskusite znova. (“The stage order changed while you were editing it. Refresh the page and try again.”)

Delivery notes from an invoice

Račun je bil izbrisan, zato dobavnice iz njega ni več mogoče ustvariti. (“The invoice was deleted, so a delivery note can no longer be created from it.”)

Račun je bil storniran, zato dobavnice iz njega ni več mogoče ustvariti. (“The invoice was cancelled, so a delivery note can no longer be created from it.”)

Why this happens

Before writing any change, VegaERP checks that the record you’re changing is still in the state you saw when you started. If anything changed in between, whether someone else edited or issued it, or you yourself opened it in another tab, it refuses your change instead of silently writing it over what happened in the meantime. This protects you from losing someone else’s change, and from doing something twice, like issuing the same credit note twice or booking the same payment twice.

What to do

  1. Reload the page, or refresh the list (in Reconciliation, with Osveži, “Refresh”), to see the record’s current state.
  2. Check what actually happened: was the document already issued, cancelled, paid, converted, or linked to something else.
  3. If your change still applies, repeat it on the refreshed record. If the record reached a state you weren’t expecting (for example someone else already issued it), follow that new state instead of your original intent.

Don’t try to “outrun” any of these messages by repeating the same attempt without refreshing. The record hasn’t changed back since your last try, so the message will stay the same.

If you can’t fix this yourself

If the same message keeps appearing even right after refreshing, and no one else in the company was working on the same record, you may have two tabs open on your own computer fighting each other; close one of them. If that isn’t the cause, contact support and tell them which document and which action you were trying to perform.

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